Apple's Store, Microsoft's Hotmail and SkyDrive All Taking Thursday Evening Off
Hey, who doesn’t need a little downtime. That said, there was quite a bit of napping on the job by some popular Web sites on Thursday night. Apple’s store was down, displaying the “be back soon”...
View ArticleCommas, Zeros and the Number One: Apple's iPhone 4S Event by the Numbers
As Apple events go, today’s was as heavy on metrics as any in recent memory, with newly installed CEO Tim Cook kicking off his presentation with a victory lap full of commas and zeros. Below, a rundown...
View ArticleApple Prioritizing Own Stores With iPhone Supply
Demand for Apple’s new iPhone 4S appears to be unwavering both at home and abroad. When the device became available for preorder last Friday in Hong Kong, it sold out within 10 minutes. And in the...
View ArticleTell Me Again How iPad Demand Is Waning
If demand for the iPad truly is waning, as some have argued, you wouldn’t know it from the Black Friday foot traffic at Apple’s retail stores this past weekend. Piper Jaffray analyst Gene Munster...
View ArticleApple Mini-Stores Headed to Target
Apple’s long-running relationship with Target is about to get a bit more serious. Target today said it plans to test Apple mini-stores at a few dozen of its retail locations this year, expanding a...
View ArticleApple: All iPad and iPhone Models Will Be Back on Sale Online in Germany Shortly
That was fast. Apple, which has spent the past day pulling older model iPhone and iPad inventory from the shelves of its online store in Germany, is now scrambling to restore it. This morning, a court...
View ArticleNew iPad, Same Long Lines (Video)
Once again, Apple has managed to draw a crowd eager to be among the first to get their hands on the latest iPad. By 7:30 am ET, the line at Apple’s Fifth Avenue store snaked around the side of the...
View ArticleBest Buy Is Selling Nearly as Many iPhones as Apple Itself
Apple’s move to make Best Buy an outlet for the iPhone back in 2008 is proving a wise one — lucrative, too. Over the past few years, the retail chain has become an increasingly important outlet for...
View ArticleQOTD: Especially If Said iPhone Is in Someone's Pocket
One rule: Ask for permission before touching anyone’s iPhone. – A key point of etiquette in interacting with customers, as taught to Apple Store trainees, according to a New York Times report on them.
View ArticleSecrets From the Apple Store Employee Rule Book (Comic)
Here is the latest comic from our Joy of Tech friends at Geek Culture, Nitrozac and Snaggy. Joy of Tech appears three times a week in the Voices section of this site.
View ArticleSprint iPhone Sales Stronger at Big-Box Retailers Than at Apple Stores
The iPhone is a big seller at Apple’s retail stores, but not necessarily Sprint’s version of the device. A new study by Consumer Intelligence Research Partners (CIRP) has found that Sprint iPhones sell...
View ArticleApple's New Ads Aim to Show the Genius of its Macs
While most of Apple’s recent TV ads have focused on the iPad and iPhone, the company has a new campaign focused on the other part of its business — the Mac. The unifying force in the ads is the...
View ArticleApple Retail Chief Admits Staffing Mistake
Apple Inc.’s retail boss told employees the company made mistakes with its staffing levels, leading to news reports that the company was cutting employees, according to two people familiar with the...
View ArticleSamsung Opens New Apple Store in Australia
Asher Moses / Sydney Morning HeraldWhile the jury debates the merits of the arguments made in the Apple-Samsung patent battle, let’s throw this one out to the court of public opinion. Samsung this week...
View ArticleiPhone 5 a Hit Based on Key "Line Length" Metric
The lines to purchase one of Apple’s new iPhone 5s in certain major U.S. cities are longer than they have been for any other iPhone launch. That’s the word from Piper Jaffray analyst Gene Munster,...
View ArticleBreaking Down Apple's Retail Distribution Strategy
Apple’s stores are among the most successful brick-and-mortar shops around, generating more revenue per square foot than any other retailer in the United States, including Tiffany. During the company’s...
View ArticleApple's Online Store Is Down, Sending Customer Anticipation Up
Apple took down its online store Thursday evening, which has often been a sign that the company is ready with new products. The company is expected to have a separate in-person event later this month...
View ArticleApple Store Lottery the Only Cure for Hong Kong's iPhone 5 Fever
The iPhone 5 hit Hong Kong on Sept. 21, as part of a first wave of international launches, and, like most of the other markets the device has reached, it is in very short supply there. Recent visitors...
View ArticleIt's an iStorm: Scott Forstall Out at Apple, Along With Retail Head, as Other...
Big management shifts at Apple are now taking place. Scott Forstall, the man in charge of its iOS mobile software efforts and a major and longtime executive at the tech giant, is leaving next year and...
View ArticleInvestor Reaction to CEO Tim Cook's Dramatic Management Upheaval at Apple...
Some news cannot wait, of course, and sources at Apple said the company had planned to release news of the sudden exit of Scott Forstall, one of its major execs, this afternoon. Maybe so, but it’s...
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